Terms of Service
Last updated: June 25, 2025
Welcome to Smartroads.app (the “Site”), operated by A Better Way Towing (“we”, “us”, or “our”). By using our website or requesting our services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully.
1. Acceptance of Terms
By accessing or using our website or services, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our site or services.
2. Services Provided
Smart Roads INC provides towing, roadside assistance, and related services in York Region and surrounding areas. All services are subject to availability and may be modified or discontinued at any time without notice.
3. User Responsibilities
When using our website or services, you agree to:
- Provide accurate and complete information
- Not use our site for any unlawful purpose
- Not impersonate anyone else or misrepresent your affiliation with any person or entity
- Not interfere with the operation or security of our site
4. Payments
Payment for towing and related services is due as specified at the time of service. We accept various payment methods (e.g., credit card, debit, cash). Failure to pay may result in additional charges, storage fees, or recovery actions.
5. Cancellations and Refunds
If you need to cancel a service request, please notify us as soon as possible. Cancellation fees may apply depending on the status of the dispatch. Refunds are processed at our discretion and in accordance with applicable law.
6. Limitation of Liability
We strive to provide prompt, professional, and safe services. However, to the fullest extent permitted by law, Smart Roads INC is not liable for:
- Any indirect, incidental, or consequential damages
- Losses due to delays, service interruptions, or vehicle condition
- Damage resulting from events beyond our reasonable control (e.g., weather, road conditions)
- Any items left in vehicles or personal property not related to the service
All claims for damage must be reported to us within 24 hours of receiving your vehicle.
7. Indemnification
You agree to indemnify, defend, and hold harmless Smart Roads INC, its employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of the site or services or your violation of these Terms.
8. Intellectual Property
All content on this site, including text, logos, images, and designs, is owned or licensed by Smart Roads INC and may not be copied, reproduced, or distributed without our written permission.
9. Third-Party Links
Our website may contain links to external sites. We do not control and are not responsible for the content or practices of any third-party websites.
10. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada. Any disputes shall be resolved in the courts located in York Region, Ontario.
11. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with a new “Last Updated” date. Your continued use of the website or services means you accept any changes.
12. Contact Us
If you have any questions about these Terms, please contact us:
A Better Way Towing
Email: SmartRoadsTowTruck.com
Phone: 647 219 1786
Address: 650 Chestnut st Innifil ON
By using abetterwaytowing.com or our services, you agree to these Terms of Service.